Our Agreement With You

Terms and Conditions

Welcome to Vastram!

Welcome to Vastram Fashion . By accessing or using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

General

  • These Terms & Conditions apply to all users of our website and services.
  • Vastram Fashion reserves the right to update, modify, or change these terms at any time without prior notice.

Products & Pricing

  • We make every effort to display accurate product descriptions, images, and pricing.
  • Prices are inclusive of GST. However, shipping charges, customs duties, or import taxes (for international orders) may apply separately.
  • In case of a pricing error, we reserve the right to cancel or refuse the order.

Orders & Payments

  • Orders are confirmed only after successful payment.
  • We accept online payments through secure payment gateways.
  • Vastram Fashion is not responsible for delays caused by payment gateway issues or bank processing.

Shipping & Delivery

  • Domestic and international shipping policies are outlined in our Shipping Policy.
  • Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen circumstances.
  • Once an order is dispatched, responsibility for delivery lies with the courier service.

Returns, Refunds & Damages

  • We do not offer returns or exchanges for personal preference (size, color, etc.), unless the product is defective or damaged.
  • If your product arrives damaged, please follow the steps mentioned in our Damaged Items Policy.
  • Refunds, if applicable, will be issued to the original payment method.

Customer Responsibilities

  • Customers must provide accurate personal and shipping details at checkout.
  • Vastram Fashion is not responsible for delays or non-delivery due to incorrect addresses or missing details.

Intellectual Property

  • All content on our website, including images, text, designs, and logos, is the property of Vastram Fashion.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

Limitation of Liability

  • Vastram Fashion shall not be held liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our maximum liability, under any circumstances, shall not exceed the value of the purchased product.

Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Gujarat, India.

Questions About These Terms?

For any questions regarding these Terms & Conditions, please reach us at:

7 Days Replacement

Not satisfied with your purchase? Enjoy hassle-free 7-day replacement on eligible items.

Free Shipping

Enjoy free shipping on all orders with no minimum purchase across India.

Secure Payment

Shop with confidence—your transactions are protected with trusted and secure payment gateways.

24/7 Support

Need help? Our dedicated support team is available 24/7 via whatsapp and email.